
Background
Aliva has always been committed to delivering secure, high-performance managed services that empower organisations to operate with confidence.
In recognition of this commitment to innovation, Aliva was awarded the Australian Research and Development (R&D) Tax Incentive grant for its pioneering work on two transformative platforms: Veryfyd, a mobile digital licence verification solution, and the Hitachi DevOps Platform, a scalable service management and automation framework.
More than just technical milestones, these innovations demonstrate Aliva’s proactive approach to applying cutting-edge technologies. And how Aliva’s work directly benefits the distinct needs of businesses with faster delivery, enhanced security, and greater flexibility.
The Challenge
In a highly competitive and rapidly-evolving digital services market, Aliva saw the need to:
- Reduce friction in identity verification across industries like insurance, retail, and government.
- Improve DevOps delivery pipelines to meet the growing demand for scalable, secure, and responsive managed services.
Aliva clients were also asking for more automation, better security postures, and infrastructure capable of adapting to rapid business change. This called for an innovative approach.
The Innovation
Veryfyd – Secure Digital Licence Verification
Aliva developed Veryfyd, which is a secure, standards-based platform enabling online and in-person verification of mobile driver licences (mDLs), aligned to emerging international ISO 18013-7 and ISO 18013-5 standards.
Key Features:
- Supports real-time identity verification for insurers, retailers, and law enforcement.
- Fully compliant with Australian privacy and cybersecurity standards.
- Enables frictionless onboarding and digital trust in remote transactions.
Hitachi DevOps Platform – A Smarter Backbone
In collaboration with Hitachi, Aliva designed and delivered a custom DevOps platform that now powers many of our managed services offerings.
Key Capabilities:
- Automated CI/CD pipelines for service deployment and change management.
- Proactive infrastructure monitoring and self-healing.
- Seamless integration with customer environments across cloud and on-premises.
The Outcome
These innovations are not just internal wins for Aliva. These innovations drive measurable outcomes for our customers, including:
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- Faster Time-to-Value: Automation and platformisation means faster onboarding and delivery of solutions.
- Higher Trust: Veryfyd provides our clients with instant, secure ID verification, which is essential to reducing fraud and improving customer experience.
- Reduced Risk: Improved DevOps practices mean better patching, configuration control, and compliance management.
- Scalability: Customers can scale their services with confidence, knowing their environment is built on robust, tested platforms.
Recognition through the R&D Tax Incentive
Receiving the Australian R&D Tax Incentive is a testament to Aliva’s leadership in technology innovation. It validates the work our teams are doing every day to push the boundaries of what’s possible in managed services and digital identity.
A Message to Our Customers
At Aliva, we believe innovation isn’t a side project. Rather, innovation is central to how we deliver. Whether we’re improving how identities are verified online, or automating the infrastructure behind our managed services, our goal is simple: to make our customers more secure, more efficient, and more competitive.

Looking Ahead
As Aliva continues to invest in R&D, we invite our customers to innovate with us. Whether you’re exploring AI, digital identity, or platform automation, Aliva’s proven track record shows we’re the partner who can bring your vision to life—securely, reliably, and intelligently.
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