Why ISO 9001:2000 Makes Aliva IT Recruitment a Better Company to do Business With
ISO 9001:2000 certification means that Aliva IT Recruitment employees around the country are all following the same world-class, high-quality business practices. Using a national quality management system, we have streamlined and documented all of our internal procedures and processes so that results are predictable and repeatable. Our systems enable us to minimise error. We will continue to improve our processes and procedures to ensure a high level of efficiency, quality and service for our customers.
Aliva IT Recruitment ‘Quality’ goals and objectives;
Deliver professional services to satisfy customer requirements.
Deliver the right person for the right role, first time, every time.
Maintain high level of customer satisfaction through open communication.
Continuously improve our processes to increase efficiency and customer satisfaction.
Ensure that resource and training levels are continuously reviewed to maintain high customer service standards.
How We Achieve These Goals
Available to all employees is a clearly defined Quality Management System (ISO 9001:2000 series compliant). Aliva IT Recruitment has an ongoing commitment to maintain it’s status as a “Quality Endorsed” company, and to this end our QMS policy is strictly adhered to.
“Quality Endorsed” company certification offers assurance that Aliva IT Recruitment’s quality management systems are working at optimum performance. It also consistently ensures that our products and services meet the requirements of our customers. The independent auditing process, as required by ISO 9001:2000, confirms that our system complies with the international benchmark ISO 9000 series.
As a company, we are committed to continuous improvement in the quality of our products, our services, and in how we work with customers and partners.
Aliva IT Recruitment is also a member of the IT Industry Contracting Association ITCRA.
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